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ServiceSoftware.com Knowledge Base Article # 256
Subject
WinSTIPS error: Unable to open WinSTIPS database!
 
Question
WinSTIPS starts with the following error message:

Unable to open WinSTIPS database!
Please use Tools | Set Up to select a WinSTIPS database.
Message #: 3633
 
Answer
Download and install the Microsoft Jet35 Service Pack 3.

Here are the step-by-step instructions:

1 - Download the file named jet35sp3.exe by right clicking the link and choosing 'Save Target As'. Save the file named jet35sp3.exe to an empty folder on your hard drive.

2 - Rebbot your PC and do not start any programs.

3 - Open My Computer or Windows Explorer and go to the place on your hard drive that you saved the file to.

4 - Double click the file to install the Microsoft Jet35 Service Pack 3.

 
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Error message displayed when WinSTIPS starts

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